PROACTIVE MONITORING
The Arclight Group, LLC Network Operations Center (NOC) will analyze alerts and escalate tickets to the MSP on anything actionable, and deliver regular preventative maintenance to the device.
- Monitoring and alerting for servers
- Preventive maintenance on servers
- Patch Management
- AV Updates (McAfee, Symantec, Trend Micro and N-able Endpoint Security Manager)
- AD/Exchange Maintenance
- Asset reporting
- N-able Endpoint Security Manager (Optional)
- Remote troubleshooting and remediation
|
PROACTIVE MONITORING
The Arclight Group, LLC Network Operations Center (NOC) will analyze alerts and escalate tickets to the MSP on anything actionable, and deliver regular preventative maintenance to the device.
- Router, switch and firewall resource monitoring
- Preventative maintenance on network device
- Backup of network device configuration
- ISP vendor management
- Asset reporting
- Remote troubleshooting and remediationMonitoring and alerting for servers
|
PROACTIVE MONITORING
The Arclight Group, LLC Network Operations Center (NOC) will analyze alerts and escalate tickets to the MSP on anything actionable, and deliver regular preventative maintenance to the device.
- Monitoring and alerting for desktops
- Preventive maintenance on desktops
- Patch Management
- AV Updates
- Temp File Deletion
- Disk Defrag
- Asset reporting
- N-able Endpoint Security Manager (Optional)
- Remote troubleshooting and remediation
|